Order Process

Step (1): Quotation


We will send you the quotation within 1 day according to your detailed requirements.


All the quotations are based on EXW in Shenzhen China, the validity is within 15 days. 

The Buyer should take care of the delivery after the ordered products finished, so you can contact your own couriers, forwarders or shipping agents to collect the goods at our side. When your order is ready for shipment, we will let you know the gross weight, dimension of each carton accordingly, it is easy for you to place the order with your own countries.


If the price is under Ex-work SHENZHEN China basis, you still need us to send the goods, the necessary FOB cost (customs clearance handling charge) should be charged into the Sales Contract (SC) or Proforma Invoice (PI), about 100~150US$. What’s more, for any shipment with declared value over 800US$ (under Ex-work Shenzhen China), we will impose about 80US$ for commodity inspection and customs clearance cost.


Step (2): Sales Contract (SC) or Proforma Invoice (PI) 


We will send you the Sales Contract (SC) or Proforma Invoice (PI) with estimated shipping cost by DHL, UPS FedEx or TNT, bank information and terms & conditions (price terms, delivery terms, payment terms, shipment terms etc) for detailed check.

Step (3): Payment 

After all information listed on Sales Contract (SC) or Proforma Invoice (PI) is confirmed by The Buyer, The Buyer shall pay 100% of the sales proceeds in advance by T/T( Telegraphic Transfer ), Paypal( www.paypal.com ), Western Union( www.westernunion.com ) which must reach the Sellers not later than 5 days after this Sales Contract or Proforma Invoice date. Please mention the Sales Contract (SC) or Proforma Invoice (PI) number on the payment document for us tracking.

Please make the beneficiary name & account number are 100% correct, if not, the payment would be bounced. 


Please allow 2 ~ 6 working days to receive payment from different countries and territories all over the world.
In case of payment bounced, please double check the payment document, especially beneficiary and account Number.
If the payment was rejected, it will cost more time and fee for you to re-pay again, once payment delayed, shipment may be postponed accordingly.


We always prepare raw materials for orders confirmed, and immediately manufacture upon payment confirmed. If you change your mind after placing order, you can cancel your order if you notify us immediately before payment made.


Step (4): Production Process 

We will start production for your orders immediately after receiving full payment. All inward payments are subject to our final confirmation, please well noted production process will be notified periodically. If goods can be finished earlier than expected, we would like to keep you well informed in advance. If any delay occurs we will sorry to notify you as earlier as possible to save your loss.


Step (5): Package and Shipping 

The goods will be well packed with covering stickers and in outer cartons including shipping mark. We pack and ship orders from Monday to Friday.

In-stock items will be shipped as soon as possible after payment confirmed. Out-of-stock items will be shipped within 7 ~ 10 working days after receiving the payment. Any delivery time can be negotiable for the urgent orders.


Step (6): Air Way Bill Number (AWB No.) 

AWB no. will be available in the next working day after the goods shipped by DHL, UPS, FedEx or TNT.


International Express Shipping DHL, UPS, FedEx and TNT are widely used in our shipping, it is door-to-door delivery service, transit time is 2 ~ 6 working days, when arrivals you just pay the import duties or taxes and get the parcels. The shipping cost is more competitive if shipped under our accounts.